Otter.ai adds transcription archiving and recall across the enterprise


Otter.ai, the real-time notetaking service, is seeking to shake up the enterprise transcription market with its new Meeting GenAI feature, which can capture, access, and immediately provide information from meetings across an organization.

Meeting GenAI will be able to recall notes from another video conference, phone call, or in-person meeting from weeks earlier, for someone who wasn’t able to attend or who doesn’t remember what happened. This capability will work for a person sitting at her desk or for a group of people in a teleconference or in-person meeting.

So, for example, an enterprise’s product marketing team is on a video conference and wants to know the latest specs for a new feature discussed during an engineering team meeting two days earlier. The director of product marketing can ask Otter.ai to describe the new feature, as discussed in the previous meeting, or to summarize the engineering team’s discussion.

Another use case would be employees returning from a week’s vacation asking Otter.ai for a summary of all the meetings they missed.

Meeting GenAI makes AI chat “10 times more powerful by allowing you to query your entire meeting database,” said Sam Liang, co-founder and CEO of Otter.ai. “As a founder and CEO of a startup, I have 20, 30, sometimes almost 40 meetings a week,” he said. “Oftentimes, I’m double booked.”

But with GenAI’s meeting sharing platform, Liang can search for meetings he’s missed or have the tool summarize one of the many meetings he attended to jog his memory.

Copyright © 2024 IDG Communications, Inc.


Source : https://www.computerworld.com/article/3712689/otter-ai-adds-transcription-archiving-and-recall-across-the-enterprise.html#tk.rss_all

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