How generative AI changes the data journey

As Deloitte has put it, data is “the new gold.” Innovative IoT (internet of things) devices seem to arrive on the market daily, and the amount of data generated by these devices is exploding. Data holds massive power, and when utilized correctly, it can be extremely valuable for enterprises—both for improving business operations, and for improving IT operations. However, getting to that place where data is useful is a journey.

We see AI all around us and interact with it daily. As more and more enterprises figure out how to harness the data in their systems, the process is becoming increasingly easier and simpler. Data collection is the first part of the journey and is reasonably straightforward. But once we have collected all of the data, what do we do with it? How do we make sense of it all? How do you locate the specific information you are looking for in a data pile that rises as high as the sky?

Generative AI promises to make life dramatically easier on all of these fronts, across the enterprise. I’ll focus here on what genAI can do for observability, devops, and IT teams.

Overwhelming amounts of cryptic data

Deloitte predicts that by 2025 our global data volume will reach 175 zettabytes, an increase of 55 zettabytes from where we currently stand. These overwhelming numbers can cause significant headaches for IT leaders as machine data can be cryptic and challenging to sift through.

Unfortunately, parsing this data is not as easy as reading a textbook, a magazine, or an article written by a human being. Often, when attempting to analyze machine-generated operations data, IT teams are faced with many unknowns—keywords, acronyms, numbers, codes—and need help knowing where to begin. I call these situations knowledge gaps. Like most people looking for answers, developers will turn to Google or other search engines to fill these knowledge gaps, which is time-consuming and unreliable.

Imagine how much better it would be if these knowledge gaps were quickly filled using generative AI. Generative AI has the potential to reduce toil for IT professionals by simplifying data and making it easily consumable.

Copyright © 2023 IDG Communications, Inc.

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